Try it in the real world.
Ynot arranged a one-month trial across all ten pharmacies, travelling to Dundee, Perthshire, Central Scotland, Ayrshire and the Scottish Borders to set up the system.
CUSTOMER STORIES
Good business.
In their own words.
Different businesses, different days. A shared appreciation for someone who takes the time to help.
IN FOCUS · M FARREN · PHARMACIES
Ten pharmacies.
One personal approach.
Helping a family business feel confident about changing its payment system.
Unhappy with its previous card payment system, the business was introduced to Ynot through a recommendation from another pharmacy, Right Medicine.
Read the original case study ↗PDF · 7 pages · 20.1 MB · opens in a new tab
- 10
- pharmacies in the family business
- 1 month
- trial offered across all ten locations
- On site
- setup and training for staff
Make change feel comfortable.
Staff were initially anxious about switching. Ynot provided training on site, making sure the team felt comfortable using the system before leaving.
Confidence in the everyday.
The case study reports a successful trial, with excellent staff feedback on reliability and ease of use. The client also praised the Dojo app’s back office system and the speed of serving customers.
Based on Ynot’s M Farren case study. The trial and outcomes describe this customer’s experience; current offers and terms may differ.
SOAPBOX DESIGN & PRINT
A better service.
A real difference.
Andy Hart on working with Tony.
We have heard over the last 15 years from hundreds of companies who can provide a better machine & service. This never materialised until now with Tony.
The back office system is second to none and it's great seeing transactions on the portal in real time. I will have no hesitation in recommending Tony in the future.
PEOPLE FIRST. PAYMENTS SECOND.
Support that stays
with your business.
ADVICE & SUPPORT
Thanks to Tony for supplying me with a Dojo machine. He also gave advice on other parts of my business.
Tony is friendly, supportive and knowledgeable so if you’re looking for a smooth service for your customers using your card machines then I would 100% recommend Dojo through Tony at YnoT Business Solutions.
HELP WITH SWITCHING
We received the best service ever from Tony & his team. Super helpful and he still continues to be, couldn’t recommend him higher.
We’ve also had brilliant service from customer services. If you are nervous to change don’t be as he’s always at hand to help.
LOCAL, ONGOING SUPPORT
I would like to thank Tony for his ongoing support since we took on a Dojo machine. He has been diligent in his care and has ensured that our needs are met without us incurring any additional costs.
He has always been available to answer any queries and offer support. It has been extremely beneficial to be able to deal with someone local.
I have no hesitation in recommending YnoT Business Solutions to family and friends.
A PERSONAL RECOMMENDATION
Best card payments consultancy, by a distance.
SIMPLER EVERYDAY PAYMENTS
We would like to say thank you to Tony McLaughlin of YnoT Business Solutions. Your Dojo card machine has made our lives so much easier, enabling us to take payments over the phone. The machine is very user friendly.
I would not hesitate to recommend YnoT Business Solutions, confident in the knowledge that they will be as satisfied with the service they receive as I am.
TIME TO EXPLAIN
Thank you for your considerable time and expertise in carefully and fully explaining the Dojo system to us in advance and for implementing this on our behalf.
I will of course have no hesitation to recommend yourself to others.
Customer testimonials shared by Ynot Business Solutions. Individual experiences are their own.
YOUR NEXT CHAPTER STARTS WITH A CHAT
Better payments?
Why not.
Let’s find out what works for your business.
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